About the Company

World-Class Service and Support

An outstanding product is key for an effective online training program, but it is not enough to guarantee program success. In order to ensure that training with the GlobalEnglish Corporate Learning Service™ achieves its full potential, GlobalEnglish provides extensive, ongoing support--from initial deployment through program evaluation and renewal.

Enterprise English Assessment Service

The first step in delivering an effective English training program is identifying your organizational needs and finding out which employees would most benefit from the training. This also enables you to ensure that training resources are allocated optimally. The GlobalEnglish Business English Level Indicator Test™ can help you determine your organization's English training needs by evaluating employees' current skill levels. This scalable online solution uses a 25- to 30-minute adaptive test developed by leading experts in the English testing field.

Global Deployment and Management

A dedicated consultant serves as your primary point of contact and coordinates the efforts of the global consulting and support team. Local consultants are available around the world to support your regional staff. Together, this team provides everything you need to ensure a successful program that maximizes your investment.
  • The team will create a company-wide deployment and implementation plan that aligns with your business strategy and includes milestones and metrics.
  • Through an array of best practices, user orientations, and a targeted email program, the GlobalEnglish service engages and motivates users.
  • Comprehensive data and analysis tools, including individual and group reports and online surveys, help you monitor success.
  • Formal account reviews provide the opportunity to evaluate and adjust the deployment plan.

Integration

GlobalEnglish delivers a proven and cost-effective Learning Management System (LMS) integration method that can be completed in one or two days, either before or after the launch of the Corporate Learning Service.
  • GlobalEnglish has a proven track record of success, having integrated with dozens of proprietary and third-party learning management systems, including SABA, Docent, Thinq, and TrainingServer.
  • A standard integration to enable registration, seamless launching, and single login can be accomplished in only a day or two. Custom integration, including reporting data updating, is also available.
  • The GlobalEnglish service can also be used without an LMS. The product includes sophisticated administration and reporting capabilities.

User Support

In order to support learners, GlobalEnglish maintains a technical support team that provides assistance in 13 languages. The Corporate Learning Service also includes a number of features designed to ensure learning success.
  • 24 x 7 access to a teacher to practice speaking and ask questions
  • Detailed performance and progress feedback
  • Emails to motivate learners and remind them to study
  • Navigation, directions, and explanations available in native language

Blended Consulting

For those clients who wish to deliver a blended learning solution, GlobalEnglish offers a range of services and support.
  • Consultation in determining company needs and an effective blended program design that meets your organizational goals
  • Supplemental Teacher's Kits that allow you to integrate classroom activity with the online material, with supporting Instructor Guides and Student Workbooks
  • Teacher training materials that prepare teachers to effectively use the materials
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